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How jz88 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account with us, how we use it, and what rights you have over it.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyRaast Transfer DataYour Right to AccessData Deletion Requests
jz88 How jz88 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your personal information is handled — or you want to request a copy of your data, ask for a correction, or raise a concern — our support team can handle it. Reach out through any of the channels below and mention that your query is privacy-related so it reaches the right person quickly.

Live Chat Start a live chat session from inside your account dashboard. Privacy queries raised here are flagged to our data-handling team and responded to in writing.
Email Support Write to our support email with your registered account details and a clear description of your request. We aim to acknowledge every privacy email within one business day.
Account Help Centre Log in, go to account settings, and open the Help section. The privacy request form there lets you submit data access or deletion requests directly, without needing to call.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply consistent data practices across every account — from how cookies work during your session to how long we keep payment records after a transaction closes. The points below cover the areas our account holders ask about most.

Cookies and Session Data We use session cookies to keep you logged in and analytics cookies to spot platform errors. You can manage cookie preferences through your browser settings at any time.
Payment Record Retention Transaction records tied to JazzCash, Easypaisa, and Raast deposits are kept for the period required by applicable financial and legal obligations, then securely deleted.
Account Security Practices Login access is protected by OTP verification sent to your registered mobile number. We do not share your login credentials with third parties under any circumstances.
Requesting Changes or Deletion You can request a copy of your stored data, ask us to correct inaccuracies, or submit a deletion request through live chat or the in-account privacy form. We process each request individually.

Privacy Policy Questions Answered

These are the questions our account holders ask most often about data, privacy, and their rights on jz88. If something here does not cover your situation, reach us directly through live chat or email.

We collect your name, contact details, registered mobile number, and the payment method you link — such as a JazzCash or Easypaisa account. Login activity and device type are also recorded for security.

No. We only record transaction references and account identifiers needed to verify deposits and withdrawals. Full wallet PINs are never stored on our servers or passed to any third party.

Yes. Log in, go to account settings, and use the privacy request form. Alternatively, email our support team with your registered account details and we will prepare your data summary.

Payment records for JazzCash, Easypaisa, and Raast transactions are kept for as long as financial and legal obligations require. Once that period ends, the records are securely removed from our systems.

We share data only with payment processors and identity verification partners where it is strictly necessary to complete a transaction. We do not sell personal data to marketing companies or unrelated third parties.

Submit a deletion request through the in-account privacy form or contact our support team by live chat or email. We will confirm receipt and process the request in line with our retention obligations.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.